Centralise customer data and conversations into one platform, allowing management of enquiries from different channels without switching applications.
OVERVIEW
HKT Communication Compliance: 4 Advantages
A solution designed to help businesses navigate the complexities of regulatory requirements. With 4 key advantages, our solutions enhance data security, streamline compliance monitoring, provide real-time insights, and ensure effective communication management.
All-In-One Communication Platform
Handle Enquiry During Staff Transitions
Streamline task management by enabling administrators to assign tasks, receive notifications, collaborate with team, control access, and escalate tasks.
Compliance adherence on voice & messaging
Ensure regulatory compliance and data security with end-to-end encryption, message archiving, and built-in monitoring tools for audits and reporting.
Real-time Dashboard
Real-time monitoring, compliance analytics, keyword tracking, user activity tracking, alerts, data visualisation, and historical analysis.